Every property is different. Every plan is built around yours.
I work with short-term rental owners, long-term landlords, out-of-state owners, wedding venues, and commercial property owners across West Michigan. Whatever you own, the approach is the same — proactive, personal, and built around your specific property.
Short Term Rentals
Business & Commercial
Out Of State Owners
Airbnb & Vacation Rental Property Services
Keep your guests happy and your reviews protected — without lifting a finger.
Your guests don't care that the HVAC filter hasn't been changed in six months. They just know it's stuffy. They don't know the dryer vent is clogged — they just know their towels took two cycles. And by the time you find out, the review is already written.
I work with STR owners who are done finding out about problems from guests. The Dedicated Service Plan puts me on your property on a set schedule — catching the things that hurt your ratings before guests ever notice them.
Why STR Owners Choose the Dedicated Service Plan
Your reviews stay protected.
Most maintenance issues that show up in guest reviews are completely preventable. I visit on a schedule specifically designed to catch them early — before they become a one-star comment about something that cost $40 to fix.
You stop managing the property from a distance.
You get a full summary after every visit — what was checked, what was done, what's coming up. Your client portal keeps the complete history of your property in one place. You always know exactly what's going on without having to ask.
One person who knows your property inside and out.
Not a different tech every time. Me — someone who learns your property's quirks, knows where everything is, and notices when something is different from last visit. That familiarity catches things a first-timer never would.
The Real Cost of Doing It the Other Way
One emergency repair call averages $150–300 — and solves nothing proactively
Hourly contractor rates run $75–125 — for someone who's never seen your property before
Rotating contractors mean re-explaining everything every single time
Finding out about a problem through a guest review costs you far more than any repair
Scrambling for someone available on a Friday afternoon before a weekend booking is its own tax on your time and stress
No visit summaries, no maintenance history, no single person accountable for anything
The Dedicated Service Plan costs less than most single emergency calls — and it prevents most of them.
Want even more covered?
For STR owners who want a truly hands-off experience, these optional add-ons are available for each property:
Supply Stock Program
I keep your property stocked with the essentials — toilet paper, paper towels, cleaning supplies — so you're never caught short between guests.
Preventative Materials Program
HVAC filters, lightbulbs, batteries — the small things that always run out at the wrong time. I handle the restocking so you never have to think about it.
Safety Equipment Program
Fire extinguishers, first aid kits, and other safety essentials — checked, maintained, and topped up on every visit so your property stays compliant and your guests stay protected.
Post-Guest Deep Clean Coordination
I coordinate directly with your cleaning team for seamless turnovers — so the handoff between guests is smooth every single time.
Interested in any of these? Just mention it when we talk and we'll build it into your plan.
What Gets Handled on Every Visit
The kind of things I catch on a regular visit that most owners never think about:
Dryer vent buildup — one of the leading causes of house fires, and almost never on anyone's radar
Slow drains that become a guest complaint by Friday night
Dehumidifiers that haven't been emptied and are starting to smell
Exterior faucets and hose bibs that didn't survive the winter
HVAC filters that are quietly killing your air quality rating
Smoke and CO detector batteries that are about to start chirping at 2am
Hot tub chemistry that's drifted since the last guest
Deck boards, railings, and steps that are one bad step away from a liability issue
This isn't a complete list — your plan is built around what your specific property actually needs.
The Dedicated Service Plan
Starting at $300/month
Everything in your plan is built around your specific property. Here's what's always included:
One dedicated person who knows your property — every single visit
Scheduled visits up to half a day each
Full written summary after every visit
Client portal with your complete maintenance history
Direct access to my number — not a call center
Materials billed at cost, no markup — supplier discounts passed directly to you
Less than the cost of one emergency repair call — your properties are covered every single month.
This is not a contractor relationship. It's a partnership. Most property owners have dealt with contractors who show up late, don't communicate, and treat every job like a transaction. The Dedicated Service Plan is built around the opposite of that — one person, consistent visits, full transparency, and someone who actually cares whether your property is performing.
When something comes up between visits, you reach out to me directly. Not a scheduling system. Not a call center. Me.
Your plan is customized during our initial consultation. No two properties are the same — and neither are any two plans.
Business & Commercial Property Services
Your property reflects your business. Let's make sure it always looks the part.
When something goes wrong at a commercial property — a broken lock, a failing HVAC, a safety hazard nobody noticed — it doesn't just cost money. It affects your tenants, your clients, and your reputation. And it always seems to happen at the worst possible time.
The Dedicated Service Plan keeps your commercial property running the way your business depends on it. Scheduled visits, proactive maintenance, and one person who knows your property and takes ownership of keeping it right.
Why Business & Commercial Owners Choose the Dedicated Service Plan
Your property stays professional — without you managing it.
A well-maintained commercial property signals to tenants and clients that you run a tight operation. I visit on a set schedule so the details that reflect on your business — exterior appearance, safety equipment, mechanical systems — are always handled before anyone notices they weren't.
You have one accountable person, not a rotating list of vendors.
Most commercial property owners are juggling multiple contractors for different needs with no single point of contact. I become that person — someone who knows your property, coordinates what needs coordinating, and keeps you informed without burying you in details.
Safety and compliance stay off your worry list.
Commercial properties carry real liability. Smoke detectors, fire extinguishers, railings, lighting, emergency exits — these aren't just maintenance items, they're legal obligations. Scheduled visits mean nothing gets missed and nothing lapses.
The Dedicated Service Plan Starting at $300/month
Everything in your plan is built around your specific property and what your business actually needs. Here's what's always included:
One dedicated person who knows your property — every single visit
Scheduled visits up to half a day each
Full written summary after every visit
Client portal with your complete maintenance history
Direct access to my number — not a call center
Materials billed at cost, no markup — supplier discounts passed directly to you
Safety and compliance items tracked and maintained so nothing lapses
Exterior appearance and curb appeal kept to a professional standard between visits
Coordination with any specialists needed — you don't have to manage multiple vendors
Less than the cost of one emergency repair call — your property is covered every single month.
This is not a vendor relationship. It's a partnership. Most commercial property owners are juggling a rotating cast of contractors — none of whom know the property, none of whom communicate with each other, and none of whom feel accountable when something falls through the cracks. The Dedicated Service Plan replaces all of that with one person who takes ownership.
When something comes up between visits, you reach out to me directly. Not a scheduling system. Not a call center. Me — someone who already knows your property and can tell you exactly what's going on.
Your plan is customized during our initial consultation. Every commercial property is different — and your plan will reflect that.
Not ready for a monthly plan yet? That's okay. I also take on one-time repairs and projects for commercial properties. A lot of my best long-term clients started with a single job. If the work speaks for itself — and it will — we can talk about a plan when the time feels right.
No pressure. Just good work.
The Real Cost of Doing It the Other Way
One emergency repair call averages $150–300 — and does nothing to prevent the next one
Hourly contractor rates run $75–125 — for someone who has never seen your property before
A safety or compliance issue that gets missed becomes a liability issue fast
Tenant complaints about deferred maintenance lead to vacancy and lost revenue
Juggling multiple vendors with no single point of contact is its own hidden cost in time and stress
A neglected exterior signals to clients and tenants that the business behind it doesn't sweat the details
No visit summaries means no documentation — and no documentation means no accountability
When something breaks the week of a major event or tenant deadline, there's no good excuse and no easy fix
Reactive maintenance always costs more — in money, in time, and in the stress of scrambling for someone available
Vacant Commercial Properties Are a Category of Their Own An unoccupied commercial property doesn't take care of itself. Without regular eyes on it, small problems become expensive ones fast — pipes freeze, HVAC systems fail quietly, vandalism goes unnoticed, and the property deteriorates in ways that directly affect your ability to attract the next tenant.
I provide regular walkthroughs, documentation, and proactive maintenance for vacant commercial properties so that when the right tenant comes along, your property is ready — not a project.
The Dedicated Service Plan costs less than most single emergency calls — and keeps your property performing the way your business depends on.
Out Of State Owner Services
You shouldn't have to fly home to find out something's wrong.
Owning property in West Michigan from out of state is one of the best investments you can make. It's also one of the most stressful — because you're dependent on people you can't always vet, for a property you can't always see, in a market you can't always monitor.
Most out-of-state owners have been burned at least once. A contractor who said the job was done and wasn't. A problem that sat for weeks because nobody noticed. A guest or tenant complaint that blindsided them completely.
I work specifically with owners who need someone they can trust on the ground — one person who knows their property, tells them the truth, and handles things the way they would if they were there themselves.
Why Out-of-State Owners Choose the Dedicated Service Plan
You always know what's going on — without having to ask. After every visit you get a full written summary of what was checked, what was done, and what's coming up. Your client portal keeps your entire maintenance history in one place. You're never in the dark about your own property.
You have one person you can actually trust. Not a property management company that handles hundreds of properties and treats yours like a number. Me — one person, fully accountable, who will pick up the phone and tell you exactly what I found even when it's not what you want to hear.
Problems get caught before they become expensive surprises. The hardest part of owning property from a distance is not knowing what you don't know. Scheduled visits mean I'm looking at your property regularly — catching the slow leaks, the deferred maintenance, and the seasonal issues before they turn into emergency repair calls or unhappy guests.
You stop dreading the call from your cleaner or tenant. You know the one — the Friday afternoon message that something is wrong and you have no idea who to call. When you're on the Dedicated Service Plan, that call comes to me first. I assess, I handle, and I update you. Your stress stays low no matter where you are.
What Gets Handled on Every Visit
Out-of-state owners need someone who looks at their property the way they would if they were there. Here are examples of what I watch for and handle on every visit:
Full exterior walkthrough — roof, gutters, siding, foundation, and drainage
Interior checks — plumbing, HVAC, water heater, appliances, and anything that's changed since last visit
Seasonal preparation — winterizing, spring activation, storm damage assessment
Security checks — doors, windows, locks, and anything that looks out of place
Guest or tenant readiness — property is clean, functional, and exactly as expected
Smoke and CO detectors, fire extinguishers, and safety equipment
Documentation — photos and notes from every visit so you have a visual record of your property's condition over time
Distance doesn't have to mean uncertainty. Your plan is built around making sure you always know exactly what's happening at your property.
The Dedicated Service Plan Starting at $300/month
Everything in your plan is built around your specific property and what you need to feel confident owning it from a distance. Here's what's always included:
One dedicated person who knows your property — every single visit
Scheduled visits up to half a day each
Full written summary with photos after every visit
Client portal with your complete maintenance history
Direct access to my number — not a call center
First point of contact for any issues that come up between visits
Materials billed at cost, no markup — supplier discounts passed directly to you
Honest reporting — I tell you what I find, even when it's not good news
Seasonal preparation handled proactively — no surprises when the weather changes
Less than the cost of one emergency repair call — your property is covered every single month.
This is not a property management company. It's something better. Property management companies handle hundreds of properties. They have systems, call centers, and rotating staff — and your property is one of many. The Dedicated Service Plan is the opposite. You get me, personally, every single time. Someone who learns your property, builds a history with it, and treats it like it belongs to someone who matters.
When something comes up, you reach out to me directly. I already know your property. I already know what to look for. And I'll tell you the truth about what I find.
Your plan is customized during our initial consultation. No two properties are the same — and neither are any two plans.
Not ready for a monthly plan yet? That's okay. I also take on one-time inspections, repairs, and projects for out-of-state owners. A lot of my best long-term clients started with a single visit just to get eyes on a property they hadn't seen in a while. If the work speaks for itself — and it will — we can talk about a plan when the time feels right.
No pressure. Just good work.
The Real Cost of Doing It the Other Way
One emergency repair call averages $150–300 — and nobody called you until it was already a problem
Hourly contractor rates run $75–125 — for someone who has never seen your property and has no accountability to you
Finding out about a maintenance issue from a guest review or a tenant complaint is the worst possible way to find out
No regular visits means no documentation — and no documentation means no way to catch the slow deterioration that costs real money over time
Seasonal issues like frozen pipes, storm damage, and moisture intrusion get caught late — or not at all
Coordinating repairs from out of state means long phone calls, unclear updates, and hoping the job was done right
Without a single point of contact, every problem requires starting over with someone new who doesn't know your property
The mental load of not knowing what's happening at your property is its own cost — one that doesn't show up on an invoice but affects you every day
The Hidden Cost of Distance Out-of-state ownership isn't just a logistical challenge — it's a mental one. The constant low-level worry about what might be going wrong, who's handling it, and whether you'll find out in time takes a toll that most property owners don't talk about.
The Dedicated Service Plan doesn't just protect your property. It gives you back the peace of mind that made you want to own it in the first place.
The Dedicated Service Plan costs less than most single emergency calls — and eliminates the stress of owning property from a distance.
Additional Services
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Long Term Rental Owners/Managers
Tenants call. Things break. I handle it.
Whether you own a handful of rentals or manage a larger portfolio, you need someone reliable to call when something needs attention. I work with landlords and property managers on one-time repairs, seasonal maintenance, and as-needed projects — consistent work, honest communication, no runaround.
Interested? Let's talk about what your properties need.
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Wedding Venues & Event Properties
Your venue is only as good as the experience it delivers.
When something breaks the week of a wedding, there's no good excuse. I help venue owners stay ahead of maintenance so every event goes exactly as planned — no surprises, no emergencies, no stress. One-time projects and recurring plans both available.
Let's make sure your venue is always event-ready.
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Real Estate Agents
Help your listings show better and close faster.
From curb appeal improvements and pre-listing repairs to vacant property monitoring and lockbox installation — I help agents keep their listings market-ready without adding to their plate. Flexible scheduling around showings and closing timelines.
Need something handled before a showing? Let's talk.
Simple, predictable pricing. No surprises — ever.
Most property owners don't think about maintenance until something breaks. And when something breaks, it's never convenient and it's never cheap. A single emergency repair call runs $150–300 before anyone's even looked at the problem. A water damage claim averages $11,000. A bad guest review from a preventable maintenance issue costs you bookings for months.
The Dedicated Service Plan works like insurance — except instead of just covering you when things go wrong, it actively prevents them from going wrong in the first place. One predictable monthly investment keeps your property protected, your tenants and guests happy, and the expensive surprises off your radar entirely.
What $300/month actually buys you:
It's easy to look at a monthly number and think about what it costs. Here's what it's worth:
The average emergency repair call costs $150–300 — before materials
A single HVAC replacement runs $3,000–7,000 — regular filter changes and system checks prevent most of them
One water damage event from a slow leak that nobody caught averages $11,000
A single lost booking from a guest complaint about a preventable maintenance issue costs you more than a month of coverage
The time you spend coordinating contractors, chasing callbacks, and managing repairs from a distance has a real cost too — even if it doesn't show up on an invoice
One scheduled visit per month catches the things that become all of those. That's not a cost. That's protection.
Flat visit pricing. Your monthly investment is predictable and consistent. No hourly rates, no minimum charges, no surprise invoices.
Materials billed at cost. Any materials needed are quoted upfront before anything is purchased. You pay what I pay — no markup, ever. Any supplier discounts get passed directly to you.
One conversation to get started. Every plan starts with a free consultation. We talk about your property, what it needs, and what schedule makes sense. No pressure, no pitch — just an honest conversation about whether we're a good fit.
Serving the West Michigan Lakeshore
I work with property owners across West Michigan — from the Holland lakeshore to the Saugatuck dunes and everywhere in between. If you own property along the Lake Michigan corridor and you're looking for someone you can actually count on, I'd love to talk.
Holland, MI From downtown to the lakeshore, I work with STR owners, long-term landlords, and investment property owners throughout the Holland area. Holland's mix of vacation rentals, historic homes, and lakefront properties is where most of my work is rooted.
Grand Haven, MI Waterfront properties, vacation rentals, and seasonal homes along the Grand Haven shoreline. Grand Haven's proximity to Lake Michigan makes proactive maintenance especially important — and especially valuable.
Saugatuck, MI One of West Michigan's most sought-after vacation destinations. I work with STR owners and seasonal property owners throughout Saugatuck who need someone reliable on the ground when they can't be there.
Zeeland, MI Rental properties, investment portfolios, and family homes throughout the Zeeland community. Zeeland's growing rental market makes consistent, proactive maintenance more important than ever.
Outside these areas? Reach out anyway. If it's along the Lake Michigan corridor, let's talk.
FAQs
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No — and I want to be upfront about that. Visit pricing is flat and predictable. Any materials needed for maintenance or repairs are quoted upfront before anything is purchased. You pay what I pay, no markup, ever. Any supplier discounts get passed directly to you. No surprises on your invoice.
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Each visit is up to half a day of dedicated work. What gets done depends on what your property needs — I come with a plan based on your scheduled maintenance items, anything flagged from the last visit, and a full walkthrough to catch anything new. You get a written summary when I'm done.
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You reach out to me directly — not a scheduling system, not a call center. I assess the situation, tell you what I think needs to happen, and we go from there. Plan clients get priority. That's part of what the plan is for.
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Yes — fully insured for all property maintenance services. I can provide proof of insurance any time you need it. If you have a specific requirement for your property, just let me know and I'll make sure we're covered.
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I'll tell you. I'd rather be honest about what's outside my scope than do the job wrong. For specialized work I have relationships with trusted local specialists — I can coordinate the work for you or give you a reliable referral. Either way you won't be left without a solution.
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Reach out and ask. If you own property along the Lake Michigan corridor that's outside Holland, Grand Haven, Saugatuck, or Zeeland, there's a good chance we can make it work. I'd rather have an honest conversation about it than turn someone away without knowing the details.
Your properties deserve better. Let's make that happen.
If you've been dealing with unreliable contractors, reactive maintenance, and the constant stress of not knowing what's going on at your properties — I built this specifically for you.
It doesn't matter if you own one STR in Holland or a portfolio of properties across West Michigan. The conversation is free, the pressure is zero, and if we're a good fit you'll wonder how you ever managed without it.